Our "Free Service" policy is a common inquiry. If you're not satisfied with the quality of our work, the service is free. Exclusions apply to discrepancies with appointment times; sometimes jobs run longer, causing appointments to be pushed back an hour, a couple of hours, or even a day. However, customers will always receive a message prior to their appointment time if an issue occurs.

The most important thing to know is our satisfaction guarantee: if you're not satisfied with the quality of the work, then it's free. We encourage customers to have materials available prior to our arrival to save time and potential added hours to the project. Providing details and photos when scheduling also helps avoid additional trips.

Payments can be made with cash, Venmo, Cash App, or check. A $100 deposit is required to book your timeslot. Our hourly rates are $80/hr for electrical and glass, $70/hr for plumbing, and $60/hr for everything else, plus the cost of materials. If projects push past the estimated hours, please discuss a possible reduction of billed hours with your handyman.

If you are not satisfied with the quality of the handyman's work, then it's free! This excludes scheduling issues and delayed appointment arrivals as issues in previous projects can delay arrivals. You will always be contacted via text message or phone call if we are not on schedule prior to your appointment time.